Order Processing
All orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Locations
We ship Australia-wide and internationally.
Shipping Times
Delivery times are estimates and may vary based on location and carrier.
Australia: 2–5 business days
International: 5–10 business days
Shipping rates are calculated at checkout.
Free Shipping
Free shipping is available on orders over $100 (where applicable).
Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Delays
DATUM is not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.
Incorrect Address
Please ensure your shipping details are correct at checkout. DATUM is not responsible for orders delayed or lost due to incorrect addresses provided by the customer.