Privacy Policy

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DATUM (“we”, “us”, “our”) is operated by an individual based in Australia. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

Personal Information

When you interact with our site, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely by third-party providers)

• Order and transaction details

Automatically Collected Information

We may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Referring URLs

This data helps us understand how our site is used and improve performance.

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate about your order or enquiries

• Send marketing emails (if you opt in)

• Improve our website and customer experience

• Run advertising and retargeting campaigns

• Detect fraud or misuse

Marketing & Communications

If you opt in, we may send you marketing emails.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cookies & Tracking Technologies

We may use cookies and similar technologies through Shopify and third-party tools to:

• Enable core site functionality

• Analyse traffic and usage

• Support advertising and remarketing

You can manage cookies through your browser settings.

Third-Party Services

We share information only with trusted third parties required to operate our business, including:

• Shopify (ecommerce platform)

• Payment providers (Shopify Payments, PayPal, Apple Pay)

• Shipping and logistics partners

• Advertising platforms (e.g. Meta, Google)

These providers only receive the information necessary to perform their services.

International Data Transfers

As we sell internationally, your information may be transferred and processed outside Australia. We take reasonable steps to ensure your data is handled securely and in line with applicable privacy laws.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for marketing

To exercise these rights, contact us at:
contact.datumsupply@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For privacy-related questions:
contact.datumsupply@gmail.com

Terms & Conditions

Last updated: [Insert date]

By accessing or using this website, you agree to be bound by these Terms & Conditions.

General

DATUM operates this website from Australia. We reserve the right to update or modify these terms at any time without prior notice.

You must not use our site for any unlawful or unauthorised purpose.

Products & Pricing

• All prices are listed in AUD unless stated otherwise

• Prices and availability are subject to change without notice

• We reserve the right to limit quantities or refuse orders

We make reasonable efforts to display products accurately, but cannot guarantee exact colour or appearance due to screen differences.

Orders & Payments

All payments are processed securely through Shopify-supported payment providers.
We do not store or have access to your full payment details.

We reserve the right to cancel or refuse any order at our discretion.

Shipping

Shipping times and costs are provided at checkout and are estimates only.
We are not responsible for delays caused by carriers, customs, or events beyond our control.

Returns & Refunds

Returns are accepted within 30 days of delivery, subject to the following:

• Items must be unused, unworn, and in original packaging

• Proof of purchase is required

• Return shipping is the customer’s responsibility unless the item is faulty or incorrect

Refunds are issued once the item is received and inspected.

Intellectual Property

All content on this site — including images, text, graphics, logos, and designs — is the property of DATUM and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, DATUM is not liable for any indirect, incidental, or consequential damages arising from your use of this website or products.

Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

Shipping Policy

• Orders are processed within 1 business day

• Australia: 2–5 business days

• International: 5–10 business days

• Free shipping on orders over $100

• Tracking provided once shipped

Returns & Refunds Policy

• 30-day return window from delivery

• Items must be unused and in original condition

• No returns on worn, damaged, or final sale items

• Refunds processed within 3–5 business days after inspection

Disclaimer

Our products are designed for fashion and accessory use only.
DATUM is not responsible for misuse, damage, or injury resulting from improper use of products.